--- title: Involution Studios | good advice description: good advice | Design, Policy, Technology Blog --- [Work](https://www.goinvo.com/work/) [Services](https://www.goinvo.com/services/) [About](https://www.goinvo.com/about/) [Vision](https://www.goinvo.com/vision/) [Contact](http://www.goinvo.com/contact/) - [Home](http://www.goinvo.com) - [Work](https://www.goinvo.com/work/) - [Services](https://www.goinvo.com/services/) - [About](https://www.goinvo.com/about/) - [Vision](https://www.goinvo.com/vision) - [Careers](http://www.goinvo.com/about/careers/) - [Open Office Hours](http://www.goinvo.com/about/open-office-hours/) ## [Business and treating others with humanity belong together](https://yes.goinvo.com/articles/business-and-treating-others-with-humanity-belong-together) 20.Sep.10 by [Dirk Knemeyer](https://yes.goinvo.com/articles/author/dirk-knemeyer) I'm perplexed how common inhumane customer service is among large companies. While I'm raising the issue to generally encourage people to design their systems and policies to be human-friendly there are two specific contexts that compelled me to write this today. [Read More](https://yes.goinvo.com/articles/business-and-treating-others-with-humanity-belong-together) 0 Comments [Click here to read/write comments](https://yes.goinvo.com/articles/business-and-treating-others-with-humanity-belong-together#comments-listing) Topics: [business](https://yes.goinvo.com/articles/topic/business), [clients](https://yes.goinvo.com/articles/topic/clients), [good advice](https://yes.goinvo.com/articles/topic/good-advice), [customer service](https://yes.goinvo.com/articles/topic/customer-service), [strategy](https://yes.goinvo.com/articles/topic/strategy), [Analysis](https://yes.goinvo.com/articles/topic/analysis), [Blog](https://yes.goinvo.com/articles/topic/blog) ## [App design: the shiny new toy for "web" and "user experience" designers](https://yes.goinvo.com/articles/app-design-the-shiny-new-toy-for-web-and-user-experience-designers) 13.Jul.10 by [Dirk Knemeyer](https://yes.goinvo.com/articles/author/dirk-knemeyer) It is no surprise that web design companies are desperately trying to get into application design. Web design as a business is highly commodified with small margins and a crowded competitive landscape. Even the top early providers are watching their ability to get customers affordably and service them profitably become seriously compromised. Web design companies are scrambling for new opportunities. [Read More](https://yes.goinvo.com/articles/app-design-the-shiny-new-toy-for-web-and-user-experience-designers) 1 Comment [Click here to read/write comments](https://yes.goinvo.com/articles/app-design-the-shiny-new-toy-for-web-and-user-experience-designers#comments-listing) Topics: [Design](https://yes.goinvo.com/articles/topic/design), [good advice](https://yes.goinvo.com/articles/topic/good-advice), [Blog](https://yes.goinvo.com/articles/topic/blog), [app design](https://yes.goinvo.com/articles/topic/app-design), [software development](https://yes.goinvo.com/articles/topic/software-development) [All posts](https://yes.goinvo.com/articles/all) - [Home](https://www.goinvo.com/) - [Work](https://www.goinvo.com/work/) - [Services](https://www.goinvo.com/services/) - [About](https://www.goinvo.com/about/) - [Careers](https://www.goinvo.com/about/careers/) - [Open Office Hours](https://www.goinvo.com/about/open-office-hours/) - [Vision](https://www.goinvo.com/vision/) - [The Digital Life](http://thedigitalife.com/) - [Contact Us](https://www.goinvo.com/contact/) - [661 Mass Ave Arlington, MA 02476](https://www.google.com/maps/place/661+Massachusetts+Ave,+Arlington,+MA+02476/@42.4161234,-71.1563006,17z/) - [info@goinvo.com](mailto:info@goinvo.com) - [mailto:hello@goinvo.com](mailto:hello@goinvo.com) - - - - -