For Immediate Release
MOUNTAIN VIEW, CA (U.S.) – May 26, 2011 – Raptr, the only online platform that allows gamers to share, interact, and discover personalized gaming content across all major gaming platforms and IM services, was featured on industry bellwether TechCrunch today.

"Raptr is the only service out there to aggregate essentially one's entire gaming life into a single communication and management platform," said Dirk Knemeyer, a founder of Involution Studios. "Dennis' (Fong, Raptr CEO) vision for Raptr preceded the social networking explosion and led to a service that was designed from the start to be ahead of the latest trends in cloud computing and cross-device communication. We're thrilled, but certainly not surprised, to see Dennis and the Raptr team enjoying such overwhelming success."

I'm perplexed how common inhumane customer service is among large companies. While I'm raising the issue to generally encourage people to design their systems and policies to be human-friendly there are two specific contexts that compelled me to write this today.

Raptr, an online gaming service that Involution helped conceptualize, design and develop in 2007 and 2008, formally removed its Beta tag this week. The brainchild of gaming superstar Dennis Fong, Raptr is an aspirant "Facebook for gamers". With over 1 million users despite being a relatively early-stage start-up the company is off to an exceptional start.