The Digital Life: Digital and UX News - Uber-mess, E-books vs. Print and Net Neutrality

by Jon Follett

Episode Summary

In this week's edition of The Digital Life we examine three news stories important to user experience and our online lives: the Uber snafu over targeting critical journalists, the rising popularity of the e-book versus the tenacity of print, and the ongoing battle over net neutrality.

Here are a few quotes from this week's discussion.

Jon on the user experience of the printed book:
I have a large collection of print books having come from a time when collecting books of all shapes and sizes was the thing to do — especially if you were into design or science fiction — both of which I’m into, and before the e-book even came along. I saw an interesting headline that e-books are on their way, finally to surpassing the printed books. This isn’t tomorrow, but in 2018, the way the e-book growth is happening that it’s going to supplant print as the most popular format for readers. I get that. I’ve seen how powerful the Kindle can be, and certainly you don’t want to be carting around a whole stack of books all the time especially if you’re traveling.

It does make me a little bit sad because there is a physical relation that you have with a printed page, which I really feel is lost in the e-book. While I appreciate that it’s so much more convenient, and you can carry a gigantic library basically in your pocket, I think in the long term, something is lost in the translation there.

Dirk on the battle over net neutrality:
I think signs are that it will degenerate into a red state/blue state sort of thing. Net neutrality is important. If it goes away, people are going to be really, really unhappy. Of course, they don’t realize it. Net neutrality is the wrong way to talk about it. We really need a branding expert on it to position it in a way that is more engaging and has people more aware of the perils of where this could go if it goes in the wrong direction. Unfortunately, I don’t think people are going to care or understand until it’s too late.

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Topics: Podcast